Terms of Service

Last updated: January 9, 2026

Agreement to Terms

By accessing or using CallAlly's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

Description of Service

CallAlly provides an AI-powered call answering service for businesses. Our service answers phone calls on your behalf, collects caller information, schedules appointments, and provides callers with information about your business. We also provide call transcripts, recordings, and analytics through our dashboard.

Account Registration

To use our services, you must:

• Create an account with accurate and complete information
• Be at least 18 years old
• Have authority to bind your business to these terms
• Keep your account credentials secure and confidential

You are responsible for all activity that occurs under your account.

Free Trial

We offer a 7-day free trial for new accounts. During the trial period:

• You will have access to all features of your selected plan
• A valid payment method is required to start the trial
• You may cancel at any time before the trial ends without charge
• If you do not cancel, your subscription will automatically begin and you will be charged

Pricing and Payment

Subscription fees are billed monthly or annually, depending on your selected plan. You agree to:

• Pay all fees associated with your subscription
• Provide accurate billing information
• Authorize us to charge your payment method on file

Prices may change with 30 days' notice. Overage charges for exceeding your plan's included minutes will be billed at the end of each billing cycle.

Cancellation and Refunds

You may cancel your subscription at any time through your dashboard. Cancellation takes effect at the end of your current billing period. We offer a 30-day money-back guarantee for new customers: if you're not satisfied within your first 30 days, contact us for a full refund.

Acceptable Use

You agree not to use our services to:

• Violate any applicable laws or regulations
• Engage in fraudulent or deceptive practices
• Transmit illegal, harmful, or offensive content
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our service for telemarketing or spam calls

Call Recording Disclosure

You are responsible for compliance with all applicable call recording laws. Many jurisdictions require consent from callers before recording. It is your responsibility to ensure proper disclosures are made. CallAlly can be configured to announce that calls may be recorded.

Intellectual Property

CallAlly and all related trademarks, logos, and service marks are our property. You may not use our intellectual property without prior written consent. You retain ownership of your business information and call data.

Limitation of Liability

To the maximum extent permitted by law, CallAlly shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Disclaimer of Warranties

Our services are provided "as is" without warranty of any kind. We do not guarantee that our service will be uninterrupted, error-free, or that it will meet your specific requirements. While our AI is trained to handle common situations, it may not perfectly handle every caller interaction.

Indemnification

You agree to indemnify and hold harmless CallAlly and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or through our service. Continued use of our services after changes constitutes acceptance of the new terms.

Governing Law

These terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in San Francisco County, California.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.